1. Introduction
Welcome to Kyiv Handyman and Electrical DBA Kyiv Services. These Terms and Conditions govern your use of our website and services. By accessing or using our website and services, you agree to comply with these Terms and Conditions.
2. Services
Kyiv Handyman and Electrical DBA Kyiv Services provides a comprehensive range of maintenance and construction services, including but not limited to:
- General building maintenance
- Electrical work
- Plumbing services
- HVAC installation and repair
- Carpentry and joinery
- Painting and decorating
- Landscaping and gardening
- Facility management
- Renovation and remodeling
The specific terms of our services will be outlined in the contract you sign with us.
3. User Obligations
- Eligibility: You must be at least 18 years old to use our services.
- Accuracy of Information: You agree to provide accurate and complete information when using our services. Kyiv Handyman and Electrical DBA Kyiv Services is not responsible for any issues arising from incorrect or incomplete information provided by you.
- Prohibited Uses: You must not use our services for any illegal or unauthorized purpose. You agree not to engage in any activity that could harm or disrupt our services or the operation of our website.
4. Payment Terms
- Payment Schedule: Payments for services must be made in accordance with the terms outlined in your contract. This may include a deposit prior to commencement of work, progress payments, and a final payment upon completion.
- Late Payments: Late payments may incur additional charges as specified in the contract. Kyiv Handyman and Electrical DBA Kyiv Services reserves the right to suspend or terminate services in the event of non-payment.
- Payment Methods: We accept various payment methods, including bank transfers, credit cards, and checks. Specific payment instructions will be provided in your invoice.
5. Cancellation and Refund Policy
- Cancellation by Client: If you need to cancel your service, please notify us as soon as possible. Cancellations made [specific time period, e.g., 48 hours] prior to the scheduled service may be subject to a cancellation fee.
- Cancellation by Kyiv Handyman and Electrical DBA Kyiv Services: We reserve the right to cancel any service at our discretion. In such cases, you will receive a full refund for any prepaid services.
- Refunds: Refunds will be issued in accordance with the terms outlined in your contract. Any disputes regarding refunds should be addressed in writing to our customer service team.
6. Liability
- Service Performance: Kyiv Handyman and Electrical DBA Kyiv Services will perform all services with reasonable skill and care. However, we are not liable for any indirect or consequential loss arising from our services.
- Limitations: Our liability is limited to the amount paid for the specific service in question. We are not liable for any loss or damage caused by factors beyond our reasonable control.
7. Warranties and Guarantees
- Workmanship Guarantee: We offer a 12-month workmanship guarantee on all services provided. Any issues arising within this period will be addressed promptly.
- Material Warranties: Any warranties on materials used during our services will be passed on to you. We are not responsible for any defects in materials supplied by third parties.
8. Privacy and Data Protection
Your privacy is important to us. Please refer to our Privacy Policy [link to Privacy Policy] for information on how we collect, use, and protect your personal data.
9. Intellectual Property
- Ownership: All content on our website, including text, graphics, logos, and images, is the property of Kyiv Handyman and Electrical DBA Kyiv Services or its content suppliers and is protected by intellectual property laws.
- Use of Content: You may not reproduce, distribute, or create derivative works from any content on our website without our prior written consent.
10. Governing Law and Dispute Resolution
- Governing Law: These Terms and Conditions are governed by and construed in accordance with the laws of New York.
- Dispute Resolution: Any disputes arising from these Terms and Conditions or our services will be resolved through negotiation in good faith. If a resolution cannot be reached, the dispute will be submitted to mediation or arbitration as agreed by both parties.
11. SMS Communication
By using our services, you consent to receive SMS communications, including updates, reminders, and important notifications regarding your projects. These messages are in compliance with the 10DLC SMS registration policy. You may opt out of receiving these messages at any time by contacting us or following the instructions in the SMS.
12. Changes to Terms and Conditions
Kyiv Handyman and Electrical DBA Kyiv Services reserves the right to modify these Terms and Conditions at any time. Any changes will be posted on our website, and your continued use of our services constitutes acceptance of the updated terms.